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Assistant General Manager

Full-time, comprehensive benefits package

Commitment. Quality. Care. Respect. PARC Retirement Living is an award-winning developer and operator of purpose-built, independent senior living communities. We’re looking for caring and genuine people who are passionate about service excellence and are driven to make a meaningful difference in the lives of seniors.

We are looking for a motivated, enthusiastic and reliable Assistant General Manager to assist with the open of our new community in White Rock – Oceana PARC. As the AGM you will work closely with the General Manager and department managers to open our biggest community yet!

Assistant General Manager Responsibilities:

  • Report to the General Manager on all aspects of resident/family relations and office administration;
  • Oversee and manage multiple departments and employees, facilitating a positive work environment;
  • Assist heavily in sales, tours and special events, promoting our IL+ brand;
  • Expected to fill-in for General Manager as required;
  • Work collaboratively with management and team to ensure consistent service excellence;
  • Resident account management and creation of financial statements;
  • Additional duties during pre-open, including but are not limited to: Recruiting, hiring and orienting team members, organizing a high volume of move-ins and working in tandem with all managers to ensure a seamless opening experience for residents and employees.

Assistant General Manager Skills and Experience:

  • University or college degree in business or related field;
  • Minimum 4-year experience in managerial role in hospitality or seniors industry;
  • Proficiency in Microsoft suite and CRM software – Sherpa and Yardi a strong asset;
  • Strong organizational skills with experience in accounting and records management;
  • Excellent interpersonal and communication skills; ability to coach, support and influence team members;
  • Strong attention to detail with the ability to multi-task in a fast-paced and diverse environment;
  • Empathy for and understanding of the needs of seniors, their families and the professionals engaged in their care;
  • First Aid Level 1 with CPR certificate required;
  • Must be creative, dependent and have a willingness to learn and grow!  

Perks of the Job:

  • Opportunity to assist with creating a new community, employee culture and customer experience;
  • Have your voice heard and opinions valued - We Listen;  
  • Meaningful work, knowing you are making the difference in seniors lives everyday;
  • Fun is one of core values! We encourage fun, supportive, team environments;
  • Encouraging continuous learning and career development;
  • Career pathway straight to General Manager role!

Live out your passion for people and service excellence. Apply now at www.parcliving.ca/careers.

Thank you for your interest in this exciting opportunity. Please note that only shortlisted candidates will be contacted.

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