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Assistant General Manager

Full-time, comprehensive benefits package

Commitment. Quality. Care. Respect. PARC Retirement Living is an award-winning developer and operator of purpose-built, independent senior living communities. We’re looking for caring and genuine people who are passionate about service excellence and are driven to make a meaningful difference in the lives of seniors.

We are looking for a motivated, enthusiastic and reliable Assistant General Manager to assist with the open of our new community in White Rock – Oceana PARC. As the AGM you will work closely with the General Manager and department managers to open our biggest community yet!

Assistant General Manager Responsibilities:

  • Report to the General Manager on all aspects of resident/family relations and office administration;
  • Oversee and manage multiple departments and employees, facilitating a positive work environment;
  • Assist heavily in sales, tours and special events, promoting our IL+ brand;
  • Expected to fill-in for General Manager as required;
  • Work collaboratively with management and team to ensure consistent service excellence;
  • Resident account management and creation of financial statements;
  • Additional duties during pre-open, including but are not limited to: Recruiting, hiring and orienting team members, organizing a high volume of move-ins and working in tandem with all managers to ensure a seamless opening experience for residents and employees.

Assistant General Manager Skills and Experience:

  • University or college degree in business or related field;
  • Minimum 4-year experience in managerial role in hospitality or seniors industry;
  • Proficiency in Microsoft suite and CRM software – Sherpa and Yardi a strong asset;
  • Strong organizational skills with experience in accounting and records management;
  • Excellent interpersonal and communication skills; ability to coach, support and influence team members;
  • Strong attention to detail with the ability to multi-task in a fast-paced and diverse environment;
  • Empathy for and understanding of the needs of seniors, their families and the professionals engaged in their care;
  • First Aid Level 1 with CPR certificate required;
  • Must be creative, dependent and have a willingness to learn and grow!  

Perks of the Job:

  • Opportunity to assist with creating a new community, employee culture and customer experience;
  • Have your voice heard and opinions valued - We Listen;  
  • Meaningful work, knowing you are making the difference in seniors lives everyday;
  • Fun is one of core values! We encourage fun, supportive, team environments;
  • Encouraging continuous learning and career development;
  • Career pathway straight to General Manager role!

Live out your passion for people and service excellence. Apply now at

Thank you for your interest in this exciting opportunity. Please note that only shortlisted candidates will be contacted.

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