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Receptionist, Casual/ On-Call

Casual/ On-Call | Shift Details: 7am – 3pm and 3pm – 9 pm|

Commitment. Quality. Care. Respect. PARC Retirement Living is an award-winning developer and operator of purpose-built, independent senior living communities. We’re looking for caring and genuine people who are passionate about service excellence and are driven to make a meaningful difference in the lives of seniors.

We are looking for a motivated, hard-working and enthusiastic Receptionist for Mulberry PARC in Burnaby. As our Receptionist you hold a central position in the residence. You live and breathe customer service. You ensure the experience of residents and guests is a WOW by following through on all your promises.

Receptionist Responsibilities:

  • Answering the telephone and email correspondence;
  • Greeting and screening visitors;
  • Interacting with residents and families and responding to their needs;
  • Responding to emergency situations;
  • And most importantly, creating an inviting and welcoming environment for residents, staff and visitors.

Receptionist Skills and Experience:

  • Grade 12 education or equivalent with a minimum of two years’ experience in a receptionist position working in a similar environment with a strong focus on customer service excellence;
  • Effective interpersonal skills and the ability to communicate tactfully with others;
  • Ability to work effectively in a fast paced, multi-faceted work environment;
  • Strong computer and telephone skills and experience with Microsoft Office;
  • Great attention to detail with strong written and oral communication skills;
  • Ability to provide excellent customer service to employees, residents and their families, visitors, service providers and the public;
  • Ability to respond to emergency situations;
  • Demonstrated organizational, coordinating and prioritizing skills;
  • Empathy for and understanding of the needs of seniors, their families and their professional service providers;
  • Current First Aid certificate required.

Perks of the Job:

  • Meaningful work, knowing you are making the difference in seniors lives every day;
  • Fun is one of core values! We encourage fun, supportive, team environments;
  • Encouraging continuous learning and career development;
  • Prospect BBQ’s, Summer Resident Picnics and other fun employee events;
  • Living Wage Certified, annual bonuses and competitive benefits plan- This positions pays $20.91/ hr;
  • Opportunity for advancement!

Live out your passion for people and service excellence. Apply now at

Thank you for your interest in this exciting opportunity. Please note that only shortlisted candidates will be contacted.

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