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Receptionist, Casual/ On-Call

Casual/ On-Call | Shift Details: 7am – 3pm and 3pm – 9 pm|

Commitment. Quality. Care. Respect. PARC Retirement Living is an award-winning developer and operator of purpose-built, independent senior living communities. We’re looking for caring and genuine people who are passionate about service excellence and are driven to make a meaningful difference in the lives of seniors.

We are looking for a motivated, hard-working and enthusiastic Receptionist for Mulberry PARC in Burnaby. As our Receptionist you hold a central position in the residence. You live and breathe customer service. You ensure the experience of residents and guests is a WOW by following through on all your promises.

Receptionist Responsibilities:

  • Answering the telephone and email correspondence;
  • Greeting and screening visitors;
  • Interacting with residents and families and responding to their needs;
  • Responding to emergency situations;
  • And most importantly, creating an inviting and welcoming environment for residents, staff and visitors.

Receptionist Skills and Experience:

  • Grade 12 education or equivalent with a minimum of two years’ experience in a receptionist position working in a similar environment with a strong focus on customer service excellence;
  • Effective interpersonal skills and the ability to communicate tactfully with others;
  • Ability to work effectively in a fast paced, multi-faceted work environment;
  • Strong computer and telephone skills and experience with Microsoft Office;
  • Great attention to detail with strong written and oral communication skills;
  • Ability to provide excellent customer service to employees, residents and their families, visitors, service providers and the public;
  • Ability to respond to emergency situations;
  • Demonstrated organizational, coordinating and prioritizing skills;
  • Empathy for and understanding of the needs of seniors, their families and their professional service providers;
  • Current First Aid certificate required.

Perks of the Job:

  • Meaningful work, knowing you are making the difference in seniors lives every day;
  • Fun is one of core values! We encourage fun, supportive, team environments;
  • Encouraging continuous learning and career development;
  • Prospect BBQ’s, Summer Resident Picnics and other fun employee events;
  • Living Wage Certified, annual bonuses and competitive benefits plan- This positions pays $20.91/ hr;
  • Opportunity for advancement!

Live out your passion for people and service excellence. Apply now at www.parcliving.ca/careers.

Thank you for your interest in this exciting opportunity. Please note that only shortlisted candidates will be contacted.

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