View Our Website View All Jobs

Front Desk Reception

Front Desk Reception

Casual / On-Call

Commitment. Quality. Care. Respect. At PARC Retirement Living , we live up to these promises every day.

Are you seeking an opportunity where your job enhances the lives of others? Where you can thrive in a compassionate, supportive, team-oriented environment? And where you can bring heart and soul to your job? Then let’s talk.

We are a group of four award-winning residences in the Lower Mainland, offering Independent Living + for seniors. Our focus is on improving and enhancing the daily lives of our residents by fostering the very best in their health and well-being.

We hire employees who are driven to make a distinct and gratifying difference, and wish to enrich the lives of our residents as well as their own. Make the move, and make a difference.

Reception and administration duties:

  • Receive incoming telephone calls and respond accordingly
  • Receive and respond to requests from residents, visitors, suppliers, etc.
  • Organize and distribute service requests, documentation, chits, etc.
  • Explain procedures to residents using resident handbook as a guide
  • Ensure daily dining room safety check is accurate and follow-up procedures carried out
  • Document all unusual occurrences and ensure they are communicated to management
  • Perform data entry into the property management software, ensuring the accuracy of all entries

Emergency & Security duties:

Respond to emergency calls from residents and staff, contact  911 if required

Other duties:

  • Represent the values of PARC to internal and external stakeholders
  • Other duties as required and special projects as assigned

Candidate Profile:

  • Grade 12 education or equivalent with a minimum of two years’ experience in a receptionist position working in a similar environment with a strong focus on customer service excellence
  • Strong proficiency in computer skills including Microsoft Suite together with exemplary telephone manners
  • Current First Aid certificate required
  • Effective interpersonal skills and the ability to communicate tactfully with others
  • Ability to work effectively in a fast paced, multi-faceted work environment
  • Excellent problem solving and decision making abilities
  • Great attention to detail with strong written and oral communication skills
  • Ability to provide excellent customer service to employees, residents and their families, visitors, service providers, and the public
  • Professional demeanor with a positive and cooperative attitude
  • Ability to respond to emergency situations
  • Effective team member with the desire and ability to support the company and the team in all activities
  • Demonstrated organizational, coordinating, and prioritizing skills
  • Adaptable to change
  • Empathy for and understanding of the needs of seniors, their families, and their professional service providers

Join the PARC Communities Family by applying today!

Read More

Apply for this position

Apply with Indeed
Attach resume as .pdf, .doc, or .docx (limit 2MB) or Paste resume

Paste your resume here or Attach resume file